A first-hand account of the Heathrow mess
Much of the responsibility of being a public relations counselor is providing foresight for clients. Proactive strategy. It pains me to think that some of the most sensitive, human and dangerous environments in our world can be completely disabled due to events (hurricanes, terror plots) that could have been better prepared for ahead of time.
Tango dealt with his situation better than I would have, surely. I can only imagine what my blog post would have included after dealing with what he did.
Listening to - Aimee Mann, The Forgotten Arm.