Saturday, April 16, 2005
How good is Malcolm Gladwell's new book Blink? I stayed home last night (Friday) and devoured a good portion of the first half. Wow. No matter what profession you are in, if you interact with other humans you should read this book. More on how Blink is reiterating previous learnings on client service and human interaction, but I'm headed out to make up for a lost weekend night.